Oklahoma hospice and aplliative care association

Oklahoma Hospice & Palliative Care Association

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Upcoming events

    • March 10, 2021
    • (CST)
    • March 01, 2022
    • (CST)
    • Webinar
    Register

    3-Part Recorded Only Series

    A successful sales approach relies on both the manager and seller working together. These three webinars are uniquely designed to ensure your leaders and sellers are creating the art of successful and meaningful sales together.

    Purchase webinars individually or buy the series!

    This unique 3-part series is designed for both sales managers and their teams. Sales managers will review the first webinar on performance management and then assign their team members Sales Training Parts 1 and 2. Leaders set the tone and culture of the selling environment. Ensure your team understands expectations, you follow through and schedule regular check-ins, and difficult conversations about performance are helpful and productive.

    Once you have set the standard as a leader you can assign your team Sales Training Parts 1 and 2. Your sales team will learn how to have authentic and meaningful conversations with clients as well as how to establish agency brand and style. Remove the chaos and confusion from selling with consistent training.

    The Art of Successful & Meaningful Selling Series Topics

    90-minute recorded only webinars

    All three webinars will be available to view and download starting on Thursday, March 4, 2021

    Performance Management for Sales Leaders

    The first webinar in this dynamic series is designed for the leader or sales manager. It will cover why performance management is important and how it drives accountability and exceptional performance. Understand the role of the sales manager from orientation through tenure. Learn how to set expectations, schedule follow-ups, and have difficult conversations about sales performance. The webinar will also provide example exercises.

     Register for this Webinar    Register for the Series


    Sales Training Part 1: Authentic & Meaningful Conversations

    The Sales Training Part 1 webinar of this series is designed for the sales team. It will provide staff with an understanding of a thoughtful and logical approach to help guide them through a specific and step-by-step sales approach. The sellers can then modify this approach to match their unique styles and product line to create an authentic sales experience.

      Register for this Webinar    Register for the Series


    Sales Training Part 2: Remove the Chaos in Selling

    The Sales Training Part 2 webinar of this series is designed for the sales team and will review high-level Part 1 training. In addition it will provide ways to create meaningful conversations to help define the customers’ needs and how to position yourself as a strong partner who is vested in your customer's success.

    • March 31, 2021
    • (CDT)
    • August 31, 2021
    • (CDT)
    • On Demand
    Register

    Communicating Your Commitment to Diversity & Inclusion: Creating Effective Policies & Procedures

    Available Now - (recorded on March 31, 2021) 

    Register Here

    Become an industry leader and showcase your agency's commitment to diversity and inclusion. Create a culture of respect and understanding that benefits employees, patients, business associates, and future generations.

    AFTER THIS WEBINAR YOU'LL BE ABLE TO:

    • Showcase your diversity and inclusion (D&I) strategy 
    • Boost performance by unleashing the power of differences 
    • Improve communication and collaboration among multifaceted employees 
    • Reach ethnically, racially, and generationally diverse patients 
    • Recruit and retain millennials, minorities, and other sought-after talent 
    • Hire staff and business associates who reflect the communities you serve 
    • Promote women, minorities, and other underrepresented leaders 
    • Eliminate bias and cultivate a culture of respect 
    • Use training tricks to start the inclusivity conversation 
    • Reduce harassment, discrimination, and hostile work environment claims 
    • Put best practices-based D&I policy to work immediately

    WEBINAR DETAILS: 

    Does your hospice or home care company have a diversity and inclusion (D&I) policy? Have you taken steps to ensure employees, including remote staff, support rather than sink your commitment to operating an unbiased, respectful culture, free from harassment and discrimination? All it takes is one racially insensitive tweet or gender-biased text to turn off patients, employees, recruits, and the community. Don't allow insensitive email, prejudiced posts, vitriolic video chat, or bullying blogs to undercut your D&I strategy and damage your organization's reputation. Learn how to put best practices-based content rules, editorial guidelines, and policies governing email, Zoom, social media, mobile devices, and other electronic communications tools to work. 

    Attendance certificate provided, however there are no pre-approved CEs associated with this webinar. 

    WHO SHOULD ATTEND: 

    This informative session is a must for diversity and inclusion managers, human resources managers, lawyers, compliance officers, directors, administrators, and anyone responsible for policy and compliance management. 

    Register Here



    PRESENTED BY 

    Image removed by sender. Nancy Flynn, Founder & Executive Director

    Nancy Flynn, Founder & Executive Director 
    ePolicy Institute™ Business Writing Institute™ Marijuana Policy Institute™ 

    A recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute, Business Writing Institute, and Marijuana Policy Institute. She provides training, writing, and consulting services to clients seeking to minimize... 
    more info here

    • July 27, 2021
    • (CDT)
    • June 27, 2022
    • (CDT)
    • Webinar
    Register

    How to Avoid the Top Five Survey Deficiencies & Denials

    Live webinar July 27, 2021 - On-Demand recording also available 

    Register Here

    A bad survey can create numerous problems for a provider, from disrupting a plan of correction to potential termination of Medicare provider agreement and/or license. This webinar will cover the top five denials and deficiencies to keep your agency running smoothly!

    AFTER THIS WEBINAR YOU'LL BE ABLE TO:

    • List the current Medicare Medical Review Contractors for hospice 
    • Discuss the top five denial reasons for Medicare Medical Review 
    • Outline the top five survey deficiencies and the corresponding tags 
    • Analyze the internal quality review processes that can assist in avoiding deficiencies 
    • Detail specific Medicare requirements in documentation that will avoid denials 
    • Review crosswalk between denials and deficiencies

    WEBINAR DETAILS: 

    This session will cover the top five survey deficiencies, the top five medical review denials, and how to avoid both of them. Survey deficiencies may differ from medical review denials, but each are extremely important. This webinar will review not only what the deficiency or denial is defined as but also the documentation that is REQUIRED in the chart in order to avoid the deficiency or denial. 

    Attendance certificate provided, however there are no pre-approved CEs associated with this webinar. 

    WHO SHOULD ATTEND: 

    This informative session is designed for quality review staff, clinicians, administrators, directors, and billers. 

    Register Here



    PRESENTED BY 

    Image removed by sender. Melinda A. Gaboury

    Melinda A. Gaboury 
    Healthcare Provider Solutions, Inc. 

    Melinda A. Gaboury, with more than 30 years in home care, has over 20 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at... 
    more info here

    • August 12, 2021
    • 2:00 PM (CDT)
    • July 11, 2022
    • (CDT)
    • Webinar
    Register

    Obtaining Truly Informed Consent: Real-life Situations for All Team Members

    Live webinar August 12, 2021 - On-Demand recording also available 

    Register Here

    During end-of-life care, everyone on the hospice team plays a role in the ongoing process of informed consent. This informative webinar is designed for all team members and will address what truly informed consent entails by using real-life examples.

    AFTER THIS WEBINAR YOU'LL BE ABLE TO:

    • Discuss what it means to be truly informed 
    • Differentiate between consent and assent 
    • List three risks team members often neglect to include 
    • Explain why a family member cannot sign admission consent forms for a patient with decisional capacity 
    • Discuss the importance of informed consent as an ongoing process

    WEBINAR DETAILS: 

    It is not uncommon to assume that signing admission forms finalizes informed consent. However, informed consent is not a one-time signature; it is an ongoing process. What does that really mean? Who can sign and who cannot? How does assessing decisional capacity relate to informed consent? Throughout the process, hospice team members are required to disclose both the benefits and risks during the end-of-life care. Are your team members aware of the risks? This webinar will use real-life scenarios to explain truly informed consent and how to avoid potential pitfalls. 

    Attendance certificate provided, however there are no pre-approved CEs associated with this webinar. 

    WHO SHOULD ATTEND: 

    This informative webinar is designed for all members of the hospice team, including leadership, social workers, chaplains, bereavement personnel, nurses, clinical managers, volunteer coordinators, and anyone else involved in patient care. 

    Register Here



    PRESENTED BY 

    Image removed by sender. Gary Gardia, LCSW, APHSW-C

    Gary Gardia, LCSW, APHSW-C 
    Gary Gardia Inc. 

    Over 35 years ago, Gary began his hospice career as a volunteer. Since then he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education. 

    Gary holds Master's Degrees in both Education and Social Work and... 
    more info here





    • September 02, 2021
    • 2:00 PM - 3:00 PM (CDT)
    • Webinar
    Register

    2021 Hospice Billing Series

    3-Part Webinar Series 

    Register Here

    This 3-part series will help you maximize hospice reimbursements, provide excellent care, ensure documentation is accurate, and avoid billing mistakes before they happen!

    HOSPICE BILLING TOPICS

    • Hospice Billing Part 1: Eligibility Requirements & Notice of Election 
    • Hospice Billing Part 2: Details of Medicare Claims Processing 
    • Hospice Billing Part 3: Face-to-Face, Hospice CAP & Palliative Care

    Purchase webinars individually or buy the series! 

    SERIES DETAILS: 

    This three-part series presented by industry expert Melinda Gaboury provides a thorough understanding and step-by-step guide to hospice billing. Medicare eligibility verifications, Notice of Election requirements under recent regulatory time limits, physician billing, claims issues, face-to-face requirements, aggregate cap self-reporting, and other daily reimbursement related challenges will all be addressed. New billing staff will feel confident in their position and current staff can benefit from the refresher training and updates. If you are part of a hospice revenue-cycle team, this webinar series is a must!

    Attendance certificate provided, however there are no pre-approved CEs associated with this webinar. 

    Register Here



    PRESENTED BY 

    Image removed by sender. Melinda A. Gaboury

    Melinda A. Gaboury 
    Healthcare Provider Solutions, Inc. 

    Melinda A. Gaboury, with more than 30 years in home care, has over 20 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at... 
    more info here

















Past events

July 21, 2021 The Art & Science of Persuasion: Increase Your Influence
July 15, 2021 Strengthening Your Referral Inquiry to Admission Process
July 07, 2021 FAQs for Hospice Social Workers & Chaplains: Eligibility, Comprehensive Assessments, POC, IDG & Visit Frequency
June 09, 2021 Population Health Management: Has Your Agency Embraced This Paradigm Shift?
May 27, 2021 Send It Like You Mean It: Writing Effective Email in the Workplace
May 20, 2021 LGBTQ+ Counseling: Finding Meaning in End-of-Life Care
May 13, 2021 Moving Beyond Emotional Support - Targeted Counseling Approaches & Interventions
April 21, 2021 Compliance Training for Hospice Bereavement
April 21, 2021 2021 Jurisdiction M (JM) Hospice Medicare Workshop Series
March 17, 2021 Sharp Curves Ahead: Is Your Hospice Documentation & Practice Able to Withstand Audit Scrutiny?
March 02, 2021 The Use of Medical Marijuana in Hospice Care
March 01, 2021 E-Counseling for the Modern Hospice Team: Challenges, Preferred Practices & Interventions
February 25, 2021 Getting Upstream: Palliative Care & Alternative Payment Models
February 23, 2021 Maximize the Benefits of Telehealth in Home Health & Hospice
February 11, 2021 Healthcare Due Diligence: The Who, What, Where & When
October 20, 2020 Vision 2020
July 29, 2020 Palmetto GBA Presents: The 2020 Hospice Medicare Virtual Workshop Series – Hitting the Target with Medicare!
April 08, 2020 Palmetto GBA 2020 Jurisdiction M (JM) Hospice Medicare Workshop Series “Hitting the Target with Medicare”
October 15, 2019 OHPCA Fall Conference

About OHPCA

The Oklahoma Hospice Palliative Care Association’s purpose is to promote the advancement of hospice, palliative care and end-of-life care

Copyright © 2019 Oklahoma Hospice & Palliative Association

Contact Us

Oklahoma Hospice and Palliative Care Association
P.O. Box 1466
Ardmore, OK 73402

(405) 985-9197

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