Oklahoma hospice and aplliative care association

Oklahoma Hospice & Palliative Care Association

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How to Avoid the Top Five Survey Deficiencies & Denials

  • July 27, 2021
  • August 27, 2021
  • Webinar


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How to Avoid the Top Five Survey Deficiencies & Denials

Live webinar July 27, 2021 - On-Demand recording also available 

Register Here

A bad survey can create numerous problems for a provider, from disrupting a plan of correction to potential termination of Medicare provider agreement and/or license. This webinar will cover the top five denials and deficiencies to keep your agency running smoothly!


  • List the current Medicare Medical Review Contractors for hospice 
  • Discuss the top five denial reasons for Medicare Medical Review 
  • Outline the top five survey deficiencies and the corresponding tags 
  • Analyze the internal quality review processes that can assist in avoiding deficiencies 
  • Detail specific Medicare requirements in documentation that will avoid denials 
  • Review crosswalk between denials and deficiencies


This session will cover the top five survey deficiencies, the top five medical review denials, and how to avoid both of them. Survey deficiencies may differ from medical review denials, but each are extremely important. This webinar will review not only what the deficiency or denial is defined as but also the documentation that is REQUIRED in the chart in order to avoid the deficiency or denial. 

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar. 


This informative session is designed for quality review staff, clinicians, administrators, directors, and billers. 

Register Here


Image removed by sender. Melinda A. Gaboury

Melinda A. Gaboury 
Healthcare Provider Solutions, Inc. 

Melinda A. Gaboury, with more than 30 years in home care, has over 20 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at... 
more info here


The Oklahoma Hospice Palliative Care Association’s purpose is to promote the advancement of hospice, palliative care and end-of-life care

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Oklahoma Hospice and Palliative Care Association
P.O. Box 1466
Ardmore, OK 73402

(405) 985-9197

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