This is a 90-minute webinar.
10:00 am – 11:30 am HST 11:00 am – 12:30 pm AKT 12:00 pm – 1:30 pm PT 1:00 pm – 2:30 pm MT 2:00 pm – 3:30 pm CT 3:00 pm – 4:30 pm ET
Explore the many ways language can interfere with and influence high-quality care. Take an in-depth look into what “backstage” and “bedside” language is and how to effectively use it.
Healthcare workers often use two types of language, “backstage” and “bedside.” Typically, how staff speak about situations in the office is not how they talk with clients – or is it? “Your husband is terminally ill.” “Your wife is actively dying.” Are you certain the audience being addressed knows what is being discussed? What about when coworkers say, “This is a difficult family”? What does that mean and what are we to do about it? Improve the level of care with this worthwhile webinar that will look at ways to communicate more effectively both backstage and at the bedside.
This informative webinar is designed for all interdisciplinary team members, including social workers, chaplains, physicians, nurses, bereavement professionals, therapists, and volunteer managers. Professionals in management and leadership positions will also benefit from attending.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.
Register here: https://hospice.eewebinarnetwork.com/a/ohpca/webinar/how-language-influences-outcomes-what-we-say-versus-how-we-say-it?j=1011662&sfmc_sub=60585763&l=110_HTML&u=39779515&mid=100011387&jb=1004
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2023 Sponsor or Vendor application (1) (1) (2) - Copy.docx
The Oklahoma Hospice Palliative Care Association’s purpose is to promote the advancement of hospice, palliative care and end-of-life care
Oklahoma Hospice and Palliative Care Association P.O. Box 1466 Ardmore, OK 73402
(405) 985-9197
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